Privacy Policy | AlphaWeb Solutions

Privacy Policy

Personal data protection information according to EU Regulation 2016/679 (GDPR). Your privacy is important to us and we handle your data with maximum transparency and security.

Last updated: July 15, 2025

Protecting Your Data

GDPR compliance and maximum transparency

AlphaWeb Solutions is committed to protecting user privacy and processing personal data in compliance with the General Data Protection Regulation (GDPR) EU 2016/679 and applicable Italian legislation.

This privacy policy describes how we collect, use, store, and protect personal data provided by users through the alphawebsolutions.it website and related services.

1. Data Controller

Data Controller: AlphaWeb di Chernysh Pavlo

Legal Address: Via Bondanello, 18/B - 40013 Castel Maggiore (BO), Italy

Email: info@alphawebsolutions.it

Phone: +39 388 4439804

VAT Number: IT04071621207

2. Types of Data Processed

Browsing Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

  • IP Address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Date and time of access
  • Referring website
Voluntarily Provided Data

Through contact forms and quote requests we collect:

  • First and last name
  • Email address
  • Phone number
  • Company name
  • Messages and specific requests
  • Approximate budget
Cookies and Tracking Technologies

The website uses technical cookies necessary for functionality and analytics cookies (Google Analytics) to improve user experience. For more details see our Cookie Policy.

3. Processing Purposes

Request Management

Responding to information requests, quotes, and consultations through contact forms, email, and phone.

Statistical Analysis

Improving the website and services through aggregate and anonymous analysis of user behavior.

Security

Protecting the website from cyber attacks, spam, and fraudulent activities through access monitoring.

Service Communications

Sending communications related to requested services, project updates, and technical support.

5. Data Retention Periods

Data Type Retention Period Reason
Quote Requests 24 months Business relationship management
Contract Data 10 years Tax and legal obligations
Access Logs 12 months Security and technical debugging
Analytics Cookies 26 months User behavior analysis
Newsletter Until revoked Explicit user consent

6. Data Sharing and Disclosure

Data Minimization Principle: Your data is never sold, transferred, or shared with third parties for commercial purposes.
Data may be shared with:
  • Technical Service Providers: Hosting providers, backup and maintenance services
  • Professionals: Accountant, legal counsel (only when necessary)
  • Competent Authorities: Only in case of legitimate requests from authorities
International Transfers

Some services used (Google Analytics, hosting) may transfer data to countries outside the EU. All transfers occur only to countries with adequacy decisions or with adequate safeguards (Standard Contractual Clauses).

7. Your Rights (Art. 15-22 GDPR)

You have the right to control how your personal data is processed. You can exercise the following rights at any time:

Access (Art. 15)

Obtain information about processed data and a copy of it

Rectification (Art. 16)

Correct or update inaccurate or incomplete data

Erasure (Art. 17)

Request deletion of data (right to be forgotten)

Restriction (Art. 18)

Restrict processing under certain circumstances

Portability (Art. 20)

Receive data in a machine-readable format

Objection (Art. 21)

Object to processing for marketing or legitimate interest

How to exercise your rights:

Send a request to: info@alphawebsolutions.it

We will respond within 30 days. For complex requests, the deadline may be extended by another 60 days with reasoned communication.

8. Security Measures

We adopt appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in compliance with Art. 32 of the GDPR.

Encryption

HTTPS/TLS connections, database encryption, and secure backups

Access Control

Strong authentication, granular permissions, and audit logs

Monitoring

Intrusion detection systems and automatic backups

9. Cookies and Similar Technologies

The website uses cookies to improve the browsing experience. For detailed information about the cookies used and how to manage them, see our complete Cookie Policy.

You can manage your cookie preferences through your browser settings or by using the consent banner on the website.

10. Contact and Complaints

Contact the Data Controller
info@alphawebsolutions.it
+39 388 4439804
Via Bondanello, 18/B - 40013 Castel Maggiore (BO)
Complaints to Data Protection Authority

You have the right to lodge a complaint with the Italian Data Protection Authority:

garante@gpdp.it

Privacy Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services or applicable regulations. We will inform you of any substantial changes through notice on the website or direct communication.

Last revision:
July 15, 2025
Compliance:
GDPR EU 2016/679