The conditions governing the development, hosting and support of AlphaWeb websites.
These conditions govern the relationship between AlphaWeb and its clients for the development, hosting and support of websites. Accepting a proposal or paying the deposit implies that the client has read and accepted these conditions.
AlphaWeb di Chernysh Pavlo (VAT no. IT04071621207), based at Via Bondanello 18/B, 40013 Castel Maggiore (BO), Italy, is a web development studio specialising in websites, proprietary CMSs and e-commerce, particularly for the automotive sector.
These conditions apply to every assignment, unless otherwise agreed in writing in the individual proposal. Websites built on the AutoBay24 platform are also subject to the AutoBay24 dealer conditions (in Italian), which prevail as regards plans, searches, renewals, suspension and website transfer.
Use of the alphawebsolutions.it website is free. The texts, graphics and brand of the website belong to AlphaWeb and may not be reproduced without permission.
AlphaWeb designs and develops showcase websites, business websites, e-commerce and tailor-made platforms, as well as automotive websites on the AutoBay24 platform. It also offers domain registration, hosting, SSL certificates, support, SEO and content.
The content of each project (pages, modules, languages, integrations and additional services) is as described in the proposal accepted by the Client.
Each project is preceded by a written proposal, valid for the period stated in it. The contract is concluded when the Client accepts the proposal in writing, including by email or WhatsApp, or pays the deposit.
Requests not included in the proposal are additional work: AlphaWeb quotes them before carrying them out, and they may change costs and timelines.
The Client undertakes to:
The Client is solely responsible for the lawfulness and ownership of the content provided or published through the reserved area (texts, photos, prices, listings). AlphaWeb is not liable for any infringement of third-party rights arising from such content.
Unless otherwise agreed in writing in the proposal, the fee for developing the website is due as follows:
From the second year, the annual fee stated in the proposal is due in advance at the end of the previous period. Annual plans for websites on the AutoBay24 platform are paid in advance under the relevant conditions.
Invoices are issued electronically and are payable within 15 days of the issue date, by bank transfer to the details shown on the invoice or by card, where available.
If payment is not made on time:
Suspension does not cancel the debt. Once payment is settled, services are reactivated within 2 working days.
Development timelines are stated in the proposal and run from payment of the deposit and receipt of all materials. Delays by the Client in providing materials extend the timelines accordingly.
During the work, the Client can follow progress on the preview address. Two rounds of changes to the agreed design are included; further changes are quoted separately.
From notification that the website is ready in preview, the Client has 7 days to report any differences from the proposal. Unless otherwise agreed in the proposal, if no issues are reported within that period the website is deemed approved and the balance becomes payable.
The first year includes hosting, SSL certificate, security updates, backups, bug fixing and support by phone, WhatsApp and email Monday to Friday 9:00-18:00 and Saturday 9:00-13:00. Response times shown on the website are indicative: any guaranteed times apply only if stated in writing in the proposal.
From the second year, support and hosting continue with the annual fee. Renewal is not automatic: AlphaWeb gives notice of the expiry date at least 30 days in advance and the Client decides whether to renew.
If the service is not renewed, the website stays online for 30 days after expiry and is then deactivated. During the following 60 days the Client can request the content export provided for in section 11; after that period the data may be deleted.
The domain is registered in the Client's name. If the technical management of the domain is entrusted to AlphaWeb, it is renewed with the registry after the annual fee has been paid: AlphaWeb is not liable for the domain expiring if the fee is not paid. The domain transfer code is provided to the Client on request.
Content. Texts, photos, logos, listings and enquiries received through the website remain the Client's property, and the Client may request an export at any time.
Tailor-made websites. After paying the balance, the Client may request the website files and database and move the website to a hosting provider of its choice. The Client acquires the right to use and modify the delivered code for its own website, with no time limit. AlphaWeb remains the owner of its CMS and reusable components, which it may continue to use in other projects; the Client may not resell them or distribute them to third parties as a product.
Websites on the AutoBay24 platform. The platform's code, management panel, algorithms and integrations are owned by AlphaWeb and licensed for the duration of the service: the website cannot be moved to another hosting provider. On termination, AlphaWeb provides the Client, within 30 days of the request, with its content, photos, customer enquiries and the domain transfer code.
Unless the Client indicates otherwise, AlphaWeb may mention the completed project in its portfolio.
For personal data collected through its own website (for example contact requests, quote requests and orders), the Client is the data controller. AlphaWeb processes such data as a data processor under Article 28 of Regulation (EU) 2016/679, solely to provide development, hosting and support services and in accordance with the Client's instructions.
AlphaWeb undertakes to:
AlphaWeb's processing of the Client's data for managing the relationship (contacts and invoicing) is described in the privacy policy.
AlphaWeb provides its services with the required professional diligence. Except in cases of wilful misconduct or gross negligence, it is not liable for:
In any case, AlphaWeb's liability is limited to the amounts paid by the Client in the last 12 months for the service that gave rise to the damage.
The Client may withdraw from the project at any time, paying AlphaWeb for the work carried out up to the date of withdrawal; the deposit is retained to the extent of the work performed.
AlphaWeb may terminate the contract in the event of serious breach by the Client, in particular non-payment for more than 60 days or the publication of unlawful content.
AlphaWeb may update these conditions for regulatory or organisational reasons. The version in force is always published on this page with the date of the last update. Ongoing contracts are governed by the version in force when the proposal was accepted.
These conditions are governed by Italian law. For disputes with clients holding a VAT number, the Court of Bologna has exclusive jurisdiction.
If the Client is a consumer, the rights and jurisdiction provided for by the Italian Consumer Code (Legislative Decree 206/2005) remain unaffected. For any questions: info@alphawebsolutions.it.
This English version is provided for convenience: in case of discrepancy, the Italian version prevails.
Pursuant to Articles 1341 and 1342 of the Italian Civil Code, the clauses in sections 7 (late payments and suspension), 8 (website approval), 9 (non-renewal and deactivation), 11 (website transfer), 13 (limitation of liability), 14 (withdrawal and termination) and 16 (jurisdiction) are specifically approved by the Client in the proposal.